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Shipping and Returns

Australia

We ship parcels using the Australia Post eParcel network from our Adelaide warehouse; almost always within 24 hours after receiving your order.

  • Parcel Post: $10 (2-7 days)
  • Express Post: $15 (Overnight within the Australia Post Express Network)
  • Free Standard Post on all orders over $75
  • Free EXPRESS Post on all orders over $100

New Zealand

  • Express Courier International: $15AUD (2-4 business days)

    • Please note that a phone number is required

  • FREE EXPRESS COURIER SHIPPING ON ORDERS OVER $100AUD

Rest of the World

We ship to most countries internationally using Australia Post's "Pack and Track" service, 3-10 business days with tracking. Cost varies by weight and country, so please use the estimate shipping cost calculator at checkout.


Returns

In addition to your rights under Australian consumer law, we are happy to accept returns for unwanted and unopened goods if returned within 14 days in original condition.

Please reply to your order confirmation email if you would like to return a change-of-mind product, or simply use our contact form.

Miherb will accept product returns and provide you with an exchange, refund or repair where:

  • The product is faulty or is not of acceptable quality, or
  • Significantly different to those shown or described to you, or
  • The product is not fit for its intended purpose, or
  • The product is unsafe

 

 

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